Tag Archives: Text

Series: How to Communicate With Your Residents

Method # 2 – Over Voice and Text

In the last series, we looked at how email is the most popular form of communication with homeowners. However, voice and text are also preferred methods of communication, so in this article, we’ll take a closer look at communicating via cellphone.

Voice Is More Popular Than TextingResident  HOA communication over the phone

After email communication, communicating via cellphone calls is the next most popular communication method for residents. Just about everyone these days has a cellphone and refuses to leave home without it, making it a surefire way of getting ahold of someone. In fact, younger homeowners may not even have their own landlines. Text messaging is not as popular as voice communication, but it is still the third most popular means of communication for younger HOA residents. Residents 55 and older tend to prefer in-person communication and home phone calls significantly more than text messaging. Continue reading