Tag Archives: Communication

5 Benefits to Organized Community Events

One of the great reasons to live in a community with a homeowners association is the community events that the HOA coordinates. These events aren’t just about having fun either, there is a greater purpose: they create a community feeling that lasts long after the event is over. So check out these five benefits from organized community events.

Community InvolvementCommunity Events

Events get the community involved. Some residents may choose to just attend the event, but even that counts as participation. However, other residents may choose to actually help with the event. This gets them connecting with the community on a deeper level. Either way, residents learn to appreciate the neighborhood a little more. Continue reading

Series: How to Communicate With Your Residents

Method # 3 – Over Social Media

Social media is one of the least preferred communication methods by HOA residents, especially among residents 45 and up. Except for residents 18 to 24, it is the least popular communication method, but it’s still important to have a social media presence and be able to communicate via social media, so, in this series, we’ll look at successful communication via social media.HOA Resident Communication over social media

Social Media Is Growing in Popularity

Social media communication is still a turnoff for older residents, but the younger generation prefers it over home phone and work phone communication. Continue reading

Series: How to Communicate With Your Residents

Method # 2 – Over Voice and Text

In the last series, we looked at how email is the most popular form of communication with homeowners. However, voice and text are also preferred methods of communication, so in this article, we’ll take a closer look at communicating via cellphone.

Voice Is More Popular Than TextingResident  HOA communication over the phone

After email communication, communicating via cellphone calls is the next most popular communication method for residents. Just about everyone these days has a cellphone and refuses to leave home without it, making it a surefire way of getting ahold of someone. In fact, younger homeowners may not even have their own landlines. Text messaging is not as popular as voice communication, but it is still the third most popular means of communication for younger HOA residents. Residents 55 and older tend to prefer in-person communication and home phone calls significantly more than text messaging. Continue reading

Series: How to Communicate With Your Residents

HOA resident email communicationMethod # 1 – Over Email

Clear communication with HOA residents is the cornerstone of a successful HOA, and there are many communication options available. In this series, we’ll look at three ways of effective communication, starting with email.

Residents Love Email Communications

Many property managers and HOA leaders may not realize how much residents prefer email communications. In fact, regardless of age, most residents prefer email communication over home phone and cellphone communication. Emails allow residents to see the information when they want to see it. Instead of being forced to talk to the property manager on the phone when they are busy, they can simply glance at the email when they have time, and if they forget some of the information, they can always go back and check it again. Continue reading