Category Archives: Online Solutions

3 Reasons to Pay Bills Online

shutterstock_175323128In the past, paying bills meant getting out the checkbook, sending a check and wondering if it made it to its final destination. Now, more and more people are turning to online payments because of their great benefits. Check out these three reasons you have to use e-payments for associate dues and other bills. Continue reading

The Budget Busters of 2015

Piggy-bankA new year is coming, which means it is time for planning out new budgets. Careful budget planning is incredibly important for a community association, as it determines how much money they will have to collect from residents and what projects and services it will be able to complete. Continue reading

Why Paying Bills Online is SO Cool

shutterstock_113037799Not so long ago, online payments seemed like a strange, foreign thing that made people very nervous. Send my money online? How do I know it’ll really get there? How do I know I can trust the people with whom I have to share my financial info? Why can’t I just send a check? Nowadays, most people have gotten over their anxiety about online bill pay, and many HOAs have started accepting online payments. Continue reading

The Extra Car

shutterstock_789993Many communities are dealing with a shortage of parking spaces. Finding a solution to the issue of where to fit residents’ cars can be a huge headache, and when it’s not handled properly it can cause even bigger ones. What can an HOA do to accommodate homeowners’ needs and regulate offenses without opening themselves up to even more trouble?  Continue reading

Revoking Amenities for Delinquent Dues

shutterstock_88399096Collecting dues from residents who are behind on payment can be a constant struggle for HOAs, especially in tough economic times. While residents who plead financial hardship are often telling the truth (though the weak economy and a soft job market also provide a perfect excuse for residents who could pay, but have chosen not to), non-payment of dues still costs HOAs money that needs to be spent on the upkeep of the community. Because of that, residents often need to be made to feel pressure that gets them to become current with their payments. One of the most common measures an HOA can take in these instances is revoking the use of amenities. If used effectively, taking away amenities is a great way to encourage residents who are behind on their payments to get back in the association’s good graces.  Continue reading

Hold Your Board Meeting Where Everyone Can Attend

shutterstock_141258646States across the nation are adopting new regulations that require HOAs to hold their board meetings in places that are accessible by the disabled. Florida has current legislation pending that would require all meetings to be held in handicap accessible buildings, and other states already have or are considering similar legislation. Whether your state is considering making these regulations a formal law or not, now is the time for HOAs to take the opportunity to make sure that its meetings can be attended by all members of the community.  Continue reading

Maintenance vs. Privacy

Private-HandHow often, and under which circumstances, should homeowners be required to open their homes for routine maintenance? It can be a touchy subject. While an HOA will often have stipulations for allowing access to a home spelled out in its rules and bylaws, the issue of homeowner privacy is still one that is likely to come up. Where should the line between maintenance and privacy be drawn? Continue reading

Is An Executive Session the Way to Avoid Controversy?

HOA boards can often wrestle with an executive session when it is appropriate to go into one. There are certainly times when it is appropriate for board members to meet in private to discuss sensitive matters that should not be disclosed at public board meetings. However, boards can easily lose the trust of their community, or even be violating the law, if they move too many matters out of the public eye.

When Is an Executive Session Appropriate?

shutterstock_162776492The first thing to determine when considering moving into executive session is to know what the state’s law allows. Most states have some provision that allows for the board to meet and discuss matters privately under specific circumstances. However, some states (like Florida) completely disallow community matters being moved from public view, except in cases of attorney-client privilege. Continue reading